“IF you are on the street when several people are grumbling about or even cursing the traffic jams, as a vice mayor in charge of Shenzhen’s traffic, what would be your reaction?” the vice mayor was asked by a reporter from the Shenzhen Special Zone Daily on Friday.

“This is quite normal,” Zhang answered. “I hear such complaint every day, even when I dine with my friends. So when people complain about me, I would not be angry. On the contrary, I use these complaints as clues to improve our work.”

“We can see the traffic condition inside the special economic zone has improved as compared with that several years ago, even though the number of cars has risen considerably,” he said.

“Anyone who’s in charge of traffic is not a target of complaint?” he said. “We are confident to work with the citizens to improve the traffic condition.” (Lin Min)